Your CRM, your CS platform, your support desk — they already ship with native AI functionality. Most of it sits unused. Leverbuilt forward-deploys engineers into your team to put that AI to work, then either hands you certified agents to run yourself, or keeps running them for you on an outcomes-based contract.
Salesforce, Gainsight, Zendesk, HubSpot — the platforms your team already runs on all ship with native AI now. Licensed, configured, mostly idle. The tools were never the hard part. Someone has to sit inside the workflow, understand what your operators actually need, and turn the AI into something that runs on its own.
Every engagement starts the same way — then branches based on how you want to run it long-term.
We embed Leverbuilt engineers directly with your team — inside your CRM, your CS platform, your support queue. They learn how your operators actually work, and start building the AI plays that fit your business, not a generic template.
We take what we learned forward-deployed and build certified AI agents on the platforms you already run. Once certified, we transition them back to your team to supervise.
Or we keep running it. Leverbuilt continues to build and supervise both the AI agents and the humans in the loop, on a contract tied to the outcome you care about — not the hours we bill.
Every engagement is anchored to one of four functions and the metric it owns. We start where the leverage is highest, then expand.
Health scoring, adoption acceleration, executive engagement, QBR automation — the AI your CS platform already ships with, finally operated against an outcome.
Renewal risk scoring, playbook triggering, board-grade forecasting — catching risk early enough that the GRR floor actually holds.
Project status agents, scope-risk monitoring, milestone-to-invoice automation — PS becomes a margin-accretive lever, not a deferred-revenue trap.
Tier-1 deflection, ticket triage, agent assist, escalation routing — your support platform's AI finally produces the cost line the board scrutinizes.
A short call to scope the first engagement. No platform migration, no long onboarding — we start inside the tools you already run.